Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how duskveil-specter collects, uses, stores, and protects your personal information when you use our digitization services.

Information We Collect

Personal Information

When you request our services, we collect:

• Full name
• Email address
• Postal address for collection and delivery
• Collection details and service preferences

Physical Materials

We temporarily possess your photographs, slides, negatives, videos, and other materials for the duration of the digitization process. These items remain your property and are handled according to archival preservation standards.

Digital Files

Digitized files created from your materials are stored temporarily on our secure servers during processing and for six months following project completion.

Technical Information

Our website collects standard technical data including IP address, browser type, device information, and pages visited. This information is used solely for system administration and service improvement.

How We Use Your Information

We use collected information for the following purposes:

• Processing and completing your digitization projects
• Communicating project status and delivery arrangements
• Maintaining records for business operations
• Improving our services based on client feedback
• Complying with legal obligations

Data Storage and Security

Your personal information and digital files are stored on secure servers with restricted access. We employ:

• Encrypted data transmission
• Password-protected systems
• Regular security audits
• Access controls limiting staff exposure to client data

Physical materials are stored in climate-controlled facilities with security monitoring throughout their time in our possession.

Data Retention

Personal contact information is retained for business record purposes. Digital files created from your materials are automatically deleted from our servers six months after project delivery unless you request earlier deletion.

You may request immediate deletion of your digital files upon receipt of your delivery. Contact us to arrange this.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties. Limited exceptions include:

• Delivery services when shipping physical materials or digital storage media
• Legal requirements where disclosure is mandated by law

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Object to processing of your personal data
• Request data portability

To exercise these rights, contact us at [email protected]

Cookies

Our website uses essential cookies to maintain functionality. See our Cookies Policy for detailed information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services following changes constitutes acceptance of the updated policy.

Contact

For questions regarding this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 127 Ashford Lane, Bristol BS8 2PQ, United Kingdom